Privacy Policy
Last updated: September 23, 2026
Apex Power Washing LLC ("Apex," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use and protect it, and your choices, including for text (SMS) messages we send.
Who We Are
Apex Power Washing LLC
1280 W Plane Tree Ave, San Tan Valley, AZ 85140
Phone: (480) 640-6995
Email: apexpower.az@gmail.com
Website: apexpowerwashaz.com
Information We Collect
We collect information you give us when you request a quote, book a service, contact us, or pay an invoice, including:
- Name, service address, email address, and mobile phone number
- Details about your property and the services you request
- Service history, quotes, invoices, and payment records
- Messages you send us by text, email, phone, or our website forms
Payment card details are entered through our payment processor and are not stored by us.
How We Use Your Information
- To provide quotes, schedule and complete services, and send invoices and receipts
- To send appointment confirmations, reminders, "on my way" notices, and service updates
- To answer questions and provide customer support
- To request feedback or reviews after a job
- To send occasional offers, only if you have agreed to receive them
- To meet legal, tax, and accounting obligations
Text Messaging (SMS)
If you provide your mobile number and agree to receive texts from Apex Power Washing, we may send you messages about quotes, appointment confirmations and reminders, arrival notices, invoices, payment receipts, and customer support conversations. Message frequency varies based on your service activity. Message and data rates may apply.
You can opt out at any time by replying STOP to any message. Reply HELP for help, or contact us at (480) 640-6995 or apexpower.az@gmail.com. See our Terms of Service for full SMS program terms.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. All other categories of sharing described in this policy exclude text messaging originator opt-in data and consent.
How We Share Information
We do not sell, rent, or trade your personal information. We share information only with service providers who help us run our business, and only as needed for them to do that work, such as:
- Our field service software (used for scheduling, quotes, invoices, and messaging)
- Payment processors that handle your payments
- Messaging and phone carriers that deliver texts and calls
These providers may not use your information for their own marketing. We may also disclose information if required by law or to protect our rights and safety.
How We Store and Protect Your Data
Your information is stored in secure, password-protected business systems with access limited to those who need it to serve you. We use reasonable, industry-standard safeguards, but no method of storage or transmission is 100% secure.
How Long We Keep Information
We keep customer records for as long as needed to provide services and meet legal, tax, and accounting requirements, then delete or de-identify them.
Your Choices and Rights
- Update your information: contact us and we will correct it.
- Delete your information: ask us to remove your information, and we will do so unless we are required to keep it by law.
- Stop texts: reply STOP at any time.
- Stop emails: use the unsubscribe link or contact us.
To make a request, email apexpower.az@gmail.com or call (480) 640-6995.
Children's Privacy
Our services are for adults. We do not knowingly collect information from children under 13.
Website Cookies
Our website may use basic cookies and analytics to understand site traffic and improve the site. You can disable cookies in your browser settings.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date above shows when it last changed.
Contact Us
Questions about this policy? Contact Apex Power Washing LLC at (480) 640-6995, apexpower.az@gmail.com, or 1280 W Plane Tree Ave, San Tan Valley, AZ 85140.